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Your clients want you to be a better consultant

28 May

A Recruitment Consultant is not simply an agent, or a person in the middle who co-ordinates things. While this is part of your role, the bit to focus on is that you are a Consultant – clients will use you and pay for your services because you are acting in a consultative capacity to them.

You have access to information that your clients need, including:

  • Market rates for salaries;
  • Which jobs are most in demand;
  • What the competition is doing to attract and retain staff;
  • What it will take for them to secure the candidate they want;
  • How they can improve their interview techniques;
  • What candidates think of their staff and offices.

When it comes to what candidates are earning in your industry, and what clients are willing to pay, you are the expert in this field – not your client. You may not feel like an expert at this stage, but the more you get to know your market sector the more your knowledge in this area will grow.

The most important thing is to trust your intuition and not be afraid to disagree with your client. This is not to say that you should be argumentative, but as a Consultant you will sometimes need to explain to your client that they have made a mistake. This should always be done diplomatically, sensitively, and backed up by facts. This can be a great tool for building a trusting relationship with your client too. The balance of power in your relationship is even – you are a Consultant to your client on an equal footing.

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Posted by on May 28, 2011 in recruitment

 

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